Universal Car Wash

Terms of Service

Last Updated: April 1, 2025

Introduction

These Terms of Service ("Terms") govern your use of the Universal Car Wash website and services. By using our website or services, you agree to these Terms. Please read them carefully.

Acceptance of Terms

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

Services Description

Universal Car Wash provides car washing, detailing, and related automotive cleaning services. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without notice.

Booking and Appointments

When booking our services, you agree to provide accurate and complete information. We will make reasonable efforts to accommodate your scheduled appointment; however:

  • We recommend arriving 5-10 minutes before your scheduled appointment time
  • If you are more than 15 minutes late, we may need to reschedule your appointment
  • Cancellations made less than 24 hours before a scheduled appointment may incur a cancellation fee
  • We reserve the right to refuse service if your vehicle condition poses risks to our equipment or staff

Payment Terms

Payment is due at the time services are rendered. We accept cash, credit cards, and debit cards. By providing a payment method, you represent that you are authorized to use the designated payment method.

Prices for our services are subject to change without notice. We will make reasonable efforts to inform customers of any price changes before services are performed.

Vehicle Condition and Liability

While we take great care with all vehicles, you acknowledge that:

  • Pre-existing damage may be affected by normal cleaning procedures
  • Heavily soiled vehicles may require additional services at extra cost
  • We are not responsible for items left in vehicles during service
  • Certain vehicle conditions may limit the effectiveness of our services

Our liability is limited to the cost of the services provided. We are not liable for incidental or consequential damages.

Service Guarantees

We strive for complete customer satisfaction. If you are not satisfied with our services, please notify us within 24 hours of service completion, and we will make reasonable efforts to address your concerns.

Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Universal Car Wash and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written consent.

Website Use

You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others. Prohibited activities include:

  • Attempting to interfere with the proper functioning of the website
  • Attempting to bypass any security measures
  • Using the website to transmit any harmful code or material
  • Collecting user information without consent

Modifications to Terms

We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our services after such changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of Switzerland. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Geneva, Switzerland.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

Universal Car Wash

Route de Saint-Georges 77 - 1213 Petit-Lancy

Email: info@universalcarwash.ch

Phone: +41 79 327 00 36